Welcome to Mycalls

We deliver trustworthy professional and trustworthy customer services on behalf of companies all over the world.
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About Us

Team of emerging customer service outsourcing partners.

We are High Quality & Professional Team of customer service agents and outsourcing partners, delivering a world-class customer experience that is unique and personal to our clients.

Our Resources

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Job

Mycalls comprises a diverse and talented team of sales representatives, and customer and technical support.Looking forward to excel your career in this competitive field? Then you are at right place. So take the next step in your career by exploring opportunities to join the Mycall Team. Let’s move your career way forward together

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Business

Mycalls experts can help you grow your business. Let us take care of handling your inbound calls while you work on landing more clients and developing your business. Your phone will be answered in the same professional manner 24/7. You can have peace of mind knowing that you have a professional Call Center at a fraction of the cost of staffing and equipping your own Call Center.

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Our Services

Out Bound Services

We deliver outsourced technical support that makes businesses concentrate on their core competencies while we handle everyday chats and calls.

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In Bound Services

We Provide Inbound services through Incoming calls, and emails as well as chat support and many diverse business structures everyday chats and calls..

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Dispatching Services

With over 10 years of practice in dispatch management for limousines, taxis, and medical transportation. Our specialized dispatchers offer the best service to your customers 24/7.

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Technical Support

Providing exceptional & round-the-clock technical support services in a taxi company in Norway. We have the capability to enhance it into any other area of Technical Support.

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Data Entry Services

We offer precise data entry services for a broad spectrum of industries. we offer document conversion, eBook conversion services and document scanning.

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Digital Marketing Services

We deliver proficient digital marketing services to provide you with the best digital orientation you deserve. Going digital is the way forward.

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Meet Our Team

Ajan Nisar

Ajan Nisar

Sales

Warith Salti Mubarak

Warith Salti Mubarak

Customer Services

Ayesha Rafaqat

Ayesha Rafaqat

Trainer

Technical Support

Technical Support

Technical support refers to services that entities provide to users of specific technological products or services. We provide 24/7 technical/maintenance support to our clients with carefully tailored support services to assist them well. Support can be a key point and a reason for a person to choose and stay with us for longer.
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INBOUND

Mycalls deliver all types of inbound Call Centre services that will likely boost the income of your business in one way or another that will including appointment setting, Customer Care, sales order processing, customer retention, answering calls, reservations, bookings, and lead qualification. We also provide different operational structures like shared dedicated or blended call centers.

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OUTBOUND

OUTBOUND

Get better lead conversion figures by using our outbound Call Centre services. We are well equipped with top outbound tele agents. we provide various types of outbound Call Centre services like Telesales and Telemarketing, Direct mail follow-up, Lead generation, Information collection, Appointment Settings and surveys, Cold calling and Market research.

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Careers

Life in Mycalls

Benefits

Start your career with no additional experience but of course in return, you will get new skills along with more benefits in terms of salary and bonuses

Environment

Mycalls create a culture of mutual appreciation, regard,and value. In everything we do, we act toward others with dignity while celebrating diversity and acceptance

Events

Arranging events in the company will enhance the agent’s performance and creates a strong bonding between the agents

How We Work

Mycalls, working with many leading companies in the world and delivers extraordinary customer experiences with each “touchpoint

Making Money

Highly paid agents in the industry are the inspiration for others to work smartly and make money as much as they can
Testimonials

What People Are Saying

Daniel Velle

Mycalls has been a real addition to our business from the beginning. Their professional agents' work ethic, supportiveness, and commitment are among the greatest I've ever experienced. They have a strong depth of experience in sales and lead generation.

MyTaxi

We felt like having technical support and dispatching is not easy, but Mycalls made it simple for us. They helped us develop and carry out our ideas. We are satisfied with Mycalls' dispatching and technical support services and appreciate their prompt, round-the-clock assistance.

Christiania Taxi

They have fantastic staff; and provide excellent customer service. Their primary goal is to accept reservations and ensure that cabs arrive on time, and they welcome all feedback. I would recommend Mycalls to anyone because they can help with any size business and will teach you how to operate your fleets!

Absoluit

We have a fantastic partnership with Mycalls and their hardworking workforce to provide technical assistance for our product. Since 2016, we have partnered with Mycalls, and we value their knowledgeable, creative, and technical support staff. Their adaptable communication skills are a major contributor to our company's growth and our clients' satisfaction on a global scale.

Our Client

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