Call Center Services Provider | BPO Customer Service | Contact Center

Customer Service Outsourcing at Its Finest

Your go-to solution for top-quality outsourced customer service, from inbound and outbound calls to multichannel support and technical assistance. We also offer telemarketing, order processing, dispatching, and appointment scheduling services.

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Feeling overburdened or short-staffed

Expert customer service outsourcing, with flexible plans and no hidden fees.
Contact us today to lower your call burden and focus on your business.

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About Us

Emerging Customer Service
Solutions Provider

Leading provider of call center outsourcing services, including inbound/outbound call center services, multichannel support, technical assistance, telemarketing, order processing, dispatching, and appointment scheduling.

Exceptional Quality and Professionalism

One of the leading call center outsourcing companies is here to help you create winning strategies for all your needs. To ensure the best results, outsource customer service to us and let us optimize business processes.

A STANDARD YOU CAN TRUST

Reliable Professional Services

Inbound Services

We provide inbound call center services through all channels, including calls, emails, and chat.

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Outbound Services

Outsource your technical support to us and focus on your core business.

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Dispatching Services

10+ years of dispatching expertise for limousines, taxis, and medical transportation.

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Technical Support

Providing tech support to cab companies, with expertise to expand to other areas.

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Medical Billing

We provide comprehensive healthcare billing services for healthcare organizations.

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E-commerce Support

Providing specialized services to ensure comprehensive customer support for your e-commerce business operations.
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Our Milestones and Reach

We offer a wide range of customer service solutions, tailored to the specific needs of your business, no matter where you are in the world.

Year in The Business

Happy Customer

Offered

Office Location

Our Team

Your trusted partners in customer service outsourcing.

Ajan Nisar

Ajan Nisar

Sales

Warith Salti Mubarak

Warith Salti Mubarak

Customer Services

Ayesha Rafaqat

Ayesha Rafaqat

Trainer

Who We Are

What Our Clients Say!

Daniel Velle

Mycalls has been a real addition to our business from the beginning. Their professional agents’ work ethic, supportiveness, and commitment are among the greatest I’ve ever experienced. They have a strong depth of experience in sales and lead generation.

MyTaxi

We felt like having technical support and dispatching is not easy, but Mycalls made it simple for us. They helped us develop and carry out our ideas. We are satisfied with Mycalls’ dispatching and technical support services and appreciate their prompt, round-the-clock assistance.

Christiania Taxi

They have fantastic staff; and provide excellent customer service. Their primary goal is to accept reservations and ensure that cabs arrive on time, and they welcome all feedback. I would recommend Mycalls to anyone because they can help with any size business and will teach you how to operate your fleets!

Absoluit

We have a fantastic partnership with Mycalls and their hardworking workforce to provide technical assistance for our product. Since 2016, we have partnered with Mycalls, and we value their knowledgeable, creative, and technical support staff. Their adaptable communication skills are a major contributor to our company’s growth and our clients’ satisfaction on a global scale.

Our Clients

Global businesses trust us to outsource their customer service and deliver exceptional experiences.
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