About Our Call Center
We provide quality inbound and outbound call center services for sales and technical support to different companies in different countries in the world
Our Company Purpose
Who We Are
Round the clock, we keep on running the designated business operations with the excellence of our clients. so they have peace of mind.
Prompt Response Guaranteed
We provide suitable staffing to our partners so that their customers are entertained in the least amount of time.
Quality Assurance is the main objective. We keep on monitoring our own workings to ensure the best of the quality and standards.
Attention to Detail
No matter how less important it is and area of operation looks we try to complete it with width of focus and proper working.
who we are
Check Out Our Work Process!
Choose a Service
Explore variety of services designed to meet your communication needs whether it’s customer support, technical assistance, or telemarketing. We provide a perfect outsource solution.
Request a Meeting
Our professional is available 24/7 and offers world class customer service. Request a meeting with our expert, we will ensure your business objectives are perfectly aligned.
Receive Custom Plan
Get a personalized plan perfectly designed for your needs and objectives. We will do our best in creating comprehensive strategies for your previous or new set-up projects.
Let's make it Happen
We are committed to providing contact center services to a wide range of clients. Let’s work together to make your vision a success and bring your business to new heights.
A STANDARD YOU CAN TRUST
Reliable Professional Services
We provide inbound call center services through all channels, including calls, emails, and chat.
Outsource your technical support to us and focus on your core business.
10+ years of dispatching expertise for limousines, taxis, and medical transportation.
Providing tech support to cab companies, with expertise to expand to other areas.
We provide comprehensive healthcare billing services for healthcare organizations.
Who We Are
What Our Clients Say!
We felt like having technical support and dispatching is not easy, but Mycalls made it simple for us. They helped us develop and carry out our ideas. We are satisfied with Mycalls’ dispatching and technical support services and appreciate their prompt, round-the-clock assistance.
They have fantastic staff; and provide excellent customer service. Their primary goal is to accept reservations and ensure that cabs arrive on time, and they welcome all feedback. I would recommend Mycalls to anyone because they can help with any size business and will teach you how to operate your fleets!
We have a fantastic partnership with Mycalls and their hardworking workforce to provide technical assistance for our product. Since 2016, we have partnered with Mycalls, and we value their knowledgeable, creative, and technical support staff. Their adaptable communication skills are a major contributor to our company’s growth and our clients’ satisfaction on a global scale.
With us the Human Resource executes many complex jobs:
Ensure big quantities of outbound and inbound communication with in time.
Make sure that compliance with communication “scripts” to handle various matters.
Collection of information. Acquiring customer data that helps us in identifying customers’ needs and make better methods to address them
Grab occasions to upsell stuff when the moment comes.
Develop maintainable businesses and engage customers by going the extra mile.
Do the level best to achieve quantitative and qualitative targets of both individual and groups.