Virtual Receptionist
Services
Make every interaction count with mycalls’ human-operated virtual receptionist services and 24-hour answering support. Trusted by small businesses for years, we ensure your calls and texts are handled with care.
Trusted Clients
We respond promptly, typically within 20 minutes.
Services We Provide
24/7 Live
Chat Support
Engage your website visitors in real-time with our live chat support. Our virtual assistants are trained to provide prompt responses to inquiries, assist with product selection, and guide customers through the purchasing process, leading to increased sales and customer satisfaction.
Bilingual
Assistance
With our bilingual answering service, we seamlessly support callers in English, Norwegian, Somalian Spanish, Mexican and many other languages to ensure no language barrier stands in the way of effective and efficient communication with smooth Interaction.
Back
Office Services
Our tailored solutions streamline administrative operations, handling tasks ranging from data entry to document management. This ensures optimal efficiency, enabling businesses to thrive with a laser focus on their core operations and strategic initiatives.
Full
Virtual Reception
Offering an extension of your team, our comprehensive virtual reception services provide call handling, appointment scheduling, and customer support, ensuring every caller receives personalized attention of professionalism and reliability for your business.
Screening and
Call Transfer Services
We meticulously review each call to ensure it reaches the appropriate destination promptly. Important calls are prioritized for swift handling, while others are managed separately, guaranteeing that your communication flows seamlessly and efficiently.
Customized
Support
Require virtual assistants for phone answering capable of managing advanced tasks like processing payments and entering CRM data? We’ve got you covered with our skilled professionals who excel in handling complex tasks, ensuring efficient management.
E-commerce Virtual
Assistant Answering Service
Our E-commerce Virtual Assistant Answering Service offers efficient and responsive support for call center companies. With expertise in virtual receptionist services, we ensure personalized attention to customer inquiries and orders. As a leading virtual receptionist companies, we prioritize client satisfaction and brand representation, streamlining operations for your e-commerce business. Trust our virtual assistant phone answering service to elevate your customer experience seamlessly.
What User Will Get
Affordable
Virtual Receptionist
Our cheap virtual receptionist options, enjoy professional assistance at a fraction of the cost compared to traditional services.
Customized
Greetings
Personalized call greetings and scripted responses to customer inquiries guarantee a smooth caller experience.
Flexible
Contracts
With month-to-month subscriptions and no cancellation fees, you have the freedom to scale up or down as your needs evolve.
Human
Centered Approach
By eliminating voicemail and automated bots, we prioritize real human interaction to help you secure more business.
Live
Answering Service
We’re available every hour of every day, ensuring we’re here to answer your calls at any time, even after regular business hours.
Multilingual
Service
Our bilingual answering service enables us to assist Spanish-speaking callers as effortlessly as English-speaking ones.
What Our Customer Says
Somtaxi
“Mycalls has been a real addition to our business from the beginning. Their professional agents’ work ethic, supportiveness, and commitment are among the greatest I’ve ever experienced”
Absoluit
“We have a fantastic partnership with Mycalls & their hardworking to provide technical assistance for our product. Their communication skills are major contributor to our company’s growth.”
Christiania taxi
“They have fantastic staff & provide excellent customer service. I would recommend Mycalls to anyone because they can help with any size business & will teach you how to operate your fleets!”
Mytaxi
“Mycalls have helped us with their vast experience in sales and lead generation. I would highly recommend mycalls to every business owner who wants to grow their business hassle free.”
Frequently Asked Questions
How do mycalls ensure data security for sensitive customer information?
At mycalls, we take data security seriously and employ industry-leading measures to safeguard sensitive customer information. We utilize encryption protocols to secure data transmission and storage, implement strict access controls to limit data access to authorized personnel only, regularly conduct security audits and assessments
How do mycalls ensure data security for sensitive customer information?
At mycalls, we take data security seriously and employ industry-leading measures to safeguard sensitive customer information. We utilize encryption protocols to secure data transmission and storage, implement strict access controls to limit data access to authorized personnel only, regularly conduct security audits and assessments
Can you customize your services to meet our specific business needs?
Yes, we understand that every business is unique, and we offer customizable solutions tailored to meet your specific requirements. Whether you need customized call scripts, specialized reporting features, integration with third-party applications, or dedicated support protocols, our team will work closely with you to develop a solution that aligns with your business objectives and enhances your customer experience.
Can I outsource a medical virtual receptionist?
Outsourcing a medical receptionist is highly sought-after when it comes to virtual receptionists. Establishing a list of requirements and a work schedule is the initial step in hiring a team of experts in the field.
How do Mycalls integrate with our ecommerce platform?
We offer seamless integration with a wide range of ecommerce platforms, including Shopify, WooCommerce, Magento, and more. Our team of experts will work closely with your IT team to ensure smooth integration and data synchronization.